Privacy Policy

• Contact details you provide: name, email address, phone number and delivery address.
• Order and quotation details: products selected, quantities and shipping preferences.
• Technical data: IP address, browser type, device information and pages visited.

We use your information to process orders and quotations, arrange delivery, provide customer support, comply with legal obligations, and — where you have opted in — send you grower updates.

Card and payment details are handled directly by our payment providers. DFSA does not store full card numbers on its own systems.

We share only what is necessary with couriers and logistics partners, payment providers, and analytics providers. We do not sell your personal information.

We keep order and quotation records for as long as required for tax, accounting and warranty purposes, after which they are deleted or anonymised.

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also object to direct marketing.

We apply reasonable technical and organisational measures to protect your data, but no method of transmission over the internet is completely secure.

We may update this policy from time to time. The revision date at the top of this page reflects the latest version.